J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez IBM en janv. 2015
Offre acceptée
Expérience positive
Entretien difficile
Candidature
J'ai postulé via un recruteur. J'ai passé un entretien chez IBM (Bengaluru) en oct. 2016
Entretien
It was a lot smoother for me but when i spoke to my colleagues it was a very long and time consuming process for them. First was a telephonic round with the team lead followed by face to face with the manager. No HR round was conducted and offer was rolled out in a weeks time as I had another job offer in hand which i had to report in a weeks time
Little tough as they focused mostly on ITIL practices. Mostly they ask about the process you have followed in the previous company and ITIL based questions. Initial interview was with SME's, then Delivery Manager followed by HR round. Previous experience was an added advantage.
Questions d'entretien [1]
Question 1
All about ITIL. Like Incident, Problem and Change and their interrelationships
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez IBM (New Delhi) en janv. 2014
Entretien
Basic introduction, ITIL concepts, Profile background, General understanding of service management concepts, understanding of incident flow and stakeholder management. KPI's and CSF of Major incident management. ITIL concepts, Profile background, General understanding of service management concepts, understanding of incident flow and stakeholder management. KPI's and CSF of Major incident management