I applied online and received a phone call from Human Resources about a month later. I was asked to come in for an interview a 2 mornings after the phone call. During the time before the interview I researched the companies history and prepared to answer common interview questions that I searched on Google. I wore a skirt and button up shirt, and when I arrived I waited in the site to store area of the store. I was then invited to to the human resources office where I was asked to sit across from the female that took me back there. There were several other employees in the office talking and going about their work, so it was sort of difficult to hear and focus as she read the questions. On top of that, she stuttered and her words ran together...and they were all long questions. Mostly having to do with past experiences, such as "explain a time when you had to deal with a difficult employee. How did you get across to them and what was the outcome?" That's not exactly what she asked, but in a nutshell! She asked maybe 5 or 6 questions, but didn't write down my responses..just circled an S for all of my answers. (for satisfactory). Afterwards she led me back to the site to store area where I waited until another woman came to get me. We went to the same office as before, and she pretty much asked me the same questions, and circled E for my answers. (for Exceeded expectations). As I finished with her, they were already asking if I could come to orientation the following week. They called the following Tuesday and wanted me to come back for 9 hours of orientation the next morning. So that night I had to rush out and buy some khakis and a blue shirt. I went to orientation, but when I found out that they wanted to pay me less than my expected pay (I made more on unemployment) for a manager position, I declined the job offer. On my way out I spoke with a couple of diff employees and they all had HORRIBLE things to say about the Customer service manager position, so I'm sure I made the right decision!

Resume and in person interview and then further process and then all paper work process. Training starts off and computer trim too then that’s all for interview process and then position starts off