Salesforce's new Speech-to-Text (STT) service uses OpenAI's Whisper models to provide real-time transcriptions with 95% accuracy. 👀 Learn how STT engineers maintain its performance while using rigorous testing protocols to ensure a minimum of 95% code coverage:
Here at Salesforce, our Customer Success Group (that’s CSG) helps companies – from nonprofits to enterprise organizations — achieve their most ambitious goals, accelerate AI-first innovation, and connect with their customers in a whole new way. Get an inside look at what life in our CSG organization is like. 👇
Our Compute Layer team at Data Cloud recently faced a major challenge: integrating seamlessly with Hyperforce while maintaining stringent data security, all within six months. Discover how they used tools like Kubernetes, auto-scaling, and more to complete the migration and cut compute costs by 54%:
Let the games begin! Kick off the Paris games 🏆 by learning about our "Athletes in Tech" program — and discover how three Salesforce France Trailblazers mentored elite athletes to help them transition to tech:
Meet Sangeeta Giri, Sales COO of Salesforce India, who believes mindful action is essential for great leadership. Discover how she developed a support network, led innovative changes, and more to enable her professional and personal growth:
Salesforce Boomerang (noun): Someone who previously left Salesforce but has since returned. 🌟🔄 Boomerang Amy (Account Executive) shares about her role, why she came back, and why those in sales should consider Salesforce:
The Data Cloud team handles diverse data files, processes 250 trillion transactions weekly, and supports more than 150,000 customers. Learn their innovative approaches to segment and vectorized data, apply sophisticated AI algorithms, and upgrade infrastructure to facilitate efficient vector similarity searches across extensive datasets:
Our Data Cloud team recently upgraded workflow orchestration and streamlined tenant provisioning to serve a client with 500 million customers — enabling them to process data 200% faster than usual. Learn more:
You might already know this, but we're big fans of Einstein Copilot. Developed with the creative use of synthetic and public datasets to push the boundaries of feature development, it's truly changed the game. But what about new features? How are they developed, and what processes do we follow? Armita Peymandoust, SVP, Software Engineering reveals more:
We're always looking for better ways to work. FEDX, Salesforce's internal framework designed to boost productivity, is no exception. Learn how it enables us to streamline workflows within Hyperforce's cloud infrastructure and ensures scalability, security, and performance:
