Our MD & CEO, Ritesh Idnani, and EMEA President, Rajiv Malhotra, recently visited our Cape Town operations to connect with the incredible #Firstsourcers at Ascensos, a Firstsource company. This weekend, they’ll celebrate the remarkable talent and dedication of our colleagues at an exciting R&R event and summer party. Stay tuned as we share highlights from this special celebration! 🎉 #WeMakeItHappen #LifeAtFirstsource #TheATeam
It’s always a pleasure to host our valued client partners from Sky. Together, we’ve built a strong foundation over the past 20+ years, driving innovation and delivering exceptional outcomes. Here’s to continuing our journey of collaboration and shared success!
In the latest edition of Leader’s Speak, Sohit Brahmawar, Chief Operating Officer at Firstsource, explores how innovation goes beyond ideas to become actionable change. Highlighting the role of culture, people, and operations, Sohit discusses the key elements that turn “innovation” from a concept into a dynamic force driving progress and transformation. 𝘋𝘰𝘯’𝘵 𝘮𝘪𝘴𝘴 𝘶𝘱𝘤𝘰𝘮𝘪𝘯𝘨 𝘦𝘱𝘪𝘴𝘰𝘥𝘦𝘴 𝘰𝘧 𝘓𝘦𝘢𝘥𝘦𝘳’𝘴 𝘚𝘱𝘦𝘢𝘬, 𝘸𝘩𝘦𝘳𝘦 𝘰𝘶𝘳 𝘭𝘦𝘢𝘥𝘦𝘳𝘴 𝘴𝘩𝘢𝘳𝘦 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘵𝘳𝘦𝘯𝘥𝘴 𝘳𝘦𝘴𝘩𝘢𝘱𝘪𝘯𝘨 𝘩𝘰𝘸 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴𝘦𝘴 𝘥𝘦𝘭𝘪𝘷𝘦𝘳 𝘷𝘢𝘭𝘶𝘦, 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺, 𝘢𝘯𝘥 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘰𝘯. #WeMakeItHappen #Innovation #ThoughtLeadership #LeadersSpeak
Say hello to Francina Fernandes – Assistant Manager of Operations at Firstsource and a passionate #SourceOfGood champion! For the past 10 years, Francina has been more than an exceptional colleague – she’s been a force for good. From leading in-office volunteering programs to championing education and community initiatives, her passion for giving back shines through in every way. Her motto? “Start small and stay consistent.” And she truly lives by it, proving that small, consistent actions can lead to big changes. Feeling inspired? Let’s celebrate Francina and the amazing power of giving back together! #WeMakeItHappen #LifeAtFirstsource #ESGAtFirstsource #CSRAtFirstsource #Firstsourcer
🌟Our incredible team in Derry recently united for the “Give Where You Live” campaign, making a real difference in the lives of local disadvantaged communities. From donating nutritious food to essentials like baby care, period care, and household items, our #SourceOfGood champions partnered with Foyle Network Foundation - Foyle Foodbank to provide vital support where it’s needed the most. Together, we’re proving that small acts of kindness can spark big changes. 💙 #WeMakeItHappen #LifeAtFirstsource #ESGAtFirstsource #CSRAtFirstsource
At Firstsource, our values—𝗥𝗘𝗔𝗖𝗖𝗛—are the guiding star that drives us to #MakeItHappen in a competitive, digital-first world. But what truly sets us apart is 𝗛 𝗳𝗼𝗿 𝗛𝘂𝗺𝗮𝗻𝗲𝗻𝗲𝘀𝘀—a value that defines who we are. It’s about respecting every unique contribution, fostering inclusivity, and creating an environment where authenticity and humility lead the way. Meet Frida Flores Carrillo, our HR Executive from Mexico, who embodies humaneness by adding the “Human” to Human Resources. Her efforts inspire us to build stronger connections and inclusive workplaces where everyone can thrive. #LifeAtFirstsource #Humaneness #FirstForce
#Throwback to an incredible year of growth, innovation, and impact at Firstsource! 🎉 Reflecting on everything we’ve achieved; we’re filled with gratitude and excitement for the journey ahead. Here’s to shaping the future, together! 🌟 #WeMakeItHappen #NewYear
We kicked off our 𝗳𝗶𝗿𝘀𝘁-𝗲𝘃𝗲𝗿 Firstsource 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗠𝗼𝗻𝘁𝗵, and what a month it was! Designed to help #Firstsourcers thrive in today’s fast-changing world, it brought the tools, knowledge, and inspiration to upskill, innovate, and embrace new ways of working—on their own terms. 𝗪𝗶𝘁𝗵 𝗼𝘃𝗲𝗿 𝟮𝟬,𝟬𝟬𝟬 𝗰𝗼𝘂𝗿𝘀𝗲𝘀 𝘀𝗽𝗮𝗻𝗻𝗶𝗻𝗴 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽, 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝗸𝗶𝗹𝗹𝘀, 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲—𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗶𝗻 𝟮𝟬+ 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀 —our global teams had access to learning like never before. Powered by our 𝗻𝗲𝘄 𝗔𝗜-𝗱𝗿𝗶𝘃𝗲𝗻 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺, the month transformed how we learn.
In a picture-perfect end to the year, Ritesh Idnani, our MD & CEO, has been recognized as among Times Now 𝗜𝗻𝗱𝗶𝗮’𝘀 𝗜𝗺𝗽𝗮𝗰𝘁𝗳𝘂𝗹 𝗖𝗘𝗢𝘀 𝟮𝟬𝟮𝟰!🏆 This accolade reflects Ritesh’s exceptional leadership, his commitment to innovation, and his focus on creating meaningful value for our clients, employees, and communities. Over the past year, his vision has guided Firstsource on a journey to #MakeTheIncredibleHappen — breaking boundaries, driving transformation, and empowering #Firstsourcers to make a real difference. Congratulations on this well-deserved recognition, Ritesh! You inspire us every day. 👏 #WeMakeItHappen #FirstsourceProud #Leadership #IndiasImpactfulCEO ET Edge
Earlier this month, we partnered with CPR and Spherule Foundation to hand over ICU equipment to Swaasthya Hospital -build and run by Satsang Organization in Madanapalle, Andhra Pradesh, India. This 53-bed facility is dedicated to providing free, high-quality healthcare to the disadvantaged communities, including households below poverty line, tribal populations, and vulnerable women and children. By expanding Swaasthya’s medical offerings, we’re helping bridge the healthcare gap for those in need, bringing hope and healing to many. Together, we’re creating healthier, more empowered communities. 💙 #WeMakeItHappen #ESGAtFirstsource #CSRAtFirstsource #SourceOfGood
