J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Wells Fargo (Omaha, NE) en août 2015
Entretien
Most of the application process is online. Upon screening, you receive email with the time and location of the first interview (which is usually a group interview) with the local or regional recruiter.
The second step is the interview with the store manager, after which an interview with regional manager may follow, but not necessarily.
Questions d'entretien [1]
Question 1
Tell me something about your previous work experience.
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo
Entretien
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Questions d'entretien [1]
Question 1
How comfortable I would be teaching customers our new apps.
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hallandale Beach, FL)
Entretien
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Questions d'entretien [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hillsboro, OR)
Entretien
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Questions d'entretien [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it