Getting past HR is the hardest part. I have gotten 2 employees hired and they are very successful, but it took over a year each to get them past the gatekeepers. Their recruiting process is strange. It appears that they cannot see talent. The 2 people I got in were very desirous to work in the banking industry and had the right background. But there were not given a chance. I also have 2 other employees that never made it past the first interview. I told them to keep trying, but they gave up and moved on. Even if HR gets you an interview, you have to apply for one position at one location. Chances are, this position was already filled or that the manager won't like you. Then, you have to start all over again. For the most part, the questions asked mask a hidden agenda. In other words, the interviewer is looking for eye contact, confidence, mannerisms and other details, even though the question does not reflect their intentions. All is not up and up. Best to know someone in the company first...

First received a phone call for a phone interview. Very basic customer service scenario questions like "what would you do if you are approached by an angry customer". Then once the recruiter was satisfied, they set up a interview with the branch manager, then afterwards with branch manager, district manager and business area manager. Nothing too stressful, just a matter of selling yourself and giving good reasons why you can be a good fit in the company. Helps if you had your own business before, or worked with family business. They are looking for people with some experience and knowledge of what it takes to run a business.