J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Wells Fargo en juil. 2016
Entretien
the whole process went pretty quick. i had a phone interview on a weds and then that following Thursday i had an in person interview with the branch manager. i found out that following Tuesday i got the job for part-time. i done my background check that weds and then that Friday went and did my fingerprinting. then found out everything came back OK that next Tuesday the job was officially mine.! so about 2 weeks total. Then later on that day i got a phone call asking me if i would be interested in the Full time position and i accepted!
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo
Entretien
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Questions d'entretien [1]
Question 1
How comfortable I would be teaching customers our new apps.
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hallandale Beach, FL)
Entretien
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Questions d'entretien [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
J'ai postulé en ligne. J'ai passé un entretien chez Wells Fargo (Hillsboro, OR)
Entretien
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Questions d'entretien [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it