There was a sign in the window saying the store was hiring. I went in with a resume and cover letter and got a call back a couple days later. I met the manager in a coffee shop next door - she was the nicest woman, and the interview was very laid back and comfortable. And this was my first job in high school, so I was really nervous. She asked typical questions, what values of the Body Shop do you identify with (sourcing from sustainable farms, sponsoring charities and co-ops, no testing on animals, etc), what sort of Body Shop products do I use and enjoy, where do I see myself going in the company, what I want to do after high school. It wasn't very long, but I got a call back a couple days later with a job offer for part-time.