Complete online application, you'll get an invite to complete a video interview (5 questions, 1 minute to read and think of an answer then another minute to record your response - unfortunately no re-do). About a 5 days after I completed those, I was sent an email from HQ to complete an assessment (write a response to a client) , 3 days I sent my assessment, I was invited to an interview. The time and date were changed two days before the actual interview. Went in for my interview at the centre, felt out of place, I think the manager was expecting a particular look, she seemed nice but not present during our interview. Asked questions right off the paper, barely made eye contact and when she did, it was an awkward stare.

I had a disappointing experience with the recruitment process due to unclear communication and lack of transparency. I received an interview invitation from a no-reply email address, which made it difficult to ask for clarification. The invitation stated that the interview type would be “Telephone/Online Interview,” but instead of providing a meeting link (such as Zoom or Google Meet), it included a physical address. This created confusion about whether the interview would be conducted online or in person. Additionally, the interview invitation was sent only one day prior (H-1), and just a few minutes before the end of their working hours. This left very limited time to prepare or seek clarification. On the day of the interview, I did not receive any further communication or instructions. There was no follow-up email, no call, and no meeting link provided. Surprisingly, the next day I received a rejection email stating that I was unsuccessful, without having had the chance to attend any interview. Overall, the process felt unorganized and lacked clear communication. I hope the company can improve their recruitment process by providing clearer instructions, proper contact channels, and timely communication to candidates.