J'ai postulé en ligne. J'ai passé un entretien chez RBC
Entretien facile
Candidature
J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez RBC en nov. 2020
Entretien
it's a group virtual interview. there are around 4 managers around the city and one regional vice president.
there will be 4 parts in the interview.
wait 10 days to get feedback
Questions d'entretien [1]
Question 1
1. tell me about yourself to everyone. what languages you speak, your education background and work experience. about like 30 sec
2. apply to you to a manager with one or two or three candidates. it could possible by yourself.. i think it depends on the number of people. you could be the only one in the group or with 2 other candidates- sell a ramdon product which will be provided in a picture. the scenario will be one of the manager want to prepare something for christma. you can be very creative about the product based on the picture you see. - about 3 mins with your partners pitching the product
3. role play- a manager will give out an scenario to you mostly regarding customer service. for example: a client complaint about waiting too long in the line. or a couple come to ask to prepare for their newborn education plan. the manager will give out an example first!
you won't need to get professioanl about the product. my personal view is they are trying to see the way you deal with customer
4. you can ask questions in the end of interview but not mandotry.
they said they will giveyou feedback in 10 business days.
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Questions d'entretien [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Questions d'entretien [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Questions d'entretien [1]
Question 1
background for 1st round, and behavior questions for 2nd round