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      Entretiens chez HubSpotEntretiens d’embauche pour Customer Support Specialist chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Support Specialist

      1 août 2020
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot en juil. 2020

      Entretien

      This was definitely the most thorough interview process that I have ever had to go through, which is why I found it to be such a unique experience. The interview process went like this: 1. Phone screen with recruiter - The recruiter asked common interview questions and gave me a bit of a rundown on what the role is like. 2. Assignment given to me to complete on the HubSpot platform - It wasn't anything too complicated, you just need to take your time with it and understand every aspect of the assignment. 2. Video interview/demo with one of the managers - I had to demo what I did in the assignment while being asked questions about various parts of what I did. Afterwards, we had a bit of a roleplay scenerio where the interviewer played the role of a customer and I had to help them fix a problem. 3. Three video interviews back-to-back-to-back with managers - This was probably the most nerve-wracking portion of the process as I have never been interviewed this much in such a short period of time. Thankfully all three of them were very kind and made me feel at ease very quickly. They will ask common behaviorial questions so be prepared for that. 4. Final video interview - Again asked common behaviorial interview questions and scenarios I would say what you need to prepare yourself the most with is with the assignment given to you. You are going to be asked questions surrounding various aspects of the assignment and if you don't take the time to understand what you did and why you did it, then you may struggle a bit. Overall, I have nothing negative to say about the interview process. Every single interviewer was very kind and made any nerves that I had go away quickly. They are very knowledgeable about their work so be prepared to ask questions so they can provide information about what the role is like, as their answers were very insightful in my understanding of what the day-to-day is like.

      Questions d'entretien [3]

      Question 1

      Tell me about a time where you had to deal with a difficult customer
      Répondre à cette question

      Question 2

      Tell me about a time where you struggled and what you did to overcome it
      Répondre à cette question

      Question 3

      What is success to you?
      Répondre à cette question
      13

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez HubSpot

      Entretien pour Customer Support Specialist

      22 juin 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Répondre à cette question

      Entretien pour Customer Support Specialist

      1 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot

      Entretien

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entretien pour Customer Support Specialist

      22 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez HubSpot en avr. 2026

      Entretien

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.