6y
Hi there - I'm sorry for the delayed follow up on this one, particularly given the subpar experience you had. I've shared your feedback with our Customer Support recruiting team - this is a really good learning opportunity particularly for newer folks on the team and we're making sure that everyone is approaching their phone interviews with candidates in a way that is human and authentic as well as thorough and thoughtful. Thanks for the push to get better here - I appreciate it.
Best,
Becky