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      Recherches associées: Avis sur HubSpot | Offres d’emploi chez HubSpot | Salaires chez HubSpot | Avantages sociaux chez HubSpot
      Entretiens chez HubSpotEntretiens d’embauche pour Customer Support chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Support

      17 juil. 2018
      Candidat à l'entretien anonyme
      Singapour

      Autres retours d’entretien d’embauche pour un poste comme Customer Support chez HubSpot

      Entretien pour Customer Support

      17 mars 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez HubSpot (Singapour)

      Entretien

      The process was lengthy. First was a recruiter call. The recruiter offered useful feedback on how I could improve my interviewing skills in the subsequent rounds. However, the recruiter was more than half an hour late for the call which is pretty unacceptable. Next was a call with the hiring manager. They place great emphasis on the STAR interview qns which places great emphasis on how you respond to situational questions. Indeed useful but found it too lengthy. Next was a role play and product demonstration. I had requested to split it into 2 separate sessions as it's a 30 and 45min session and I can't get too much time off at work to do it combined. They initially accommodated but later, the recruiter coordinator called to 'seek my understanding and to seek time off from work to do this call', no explanation given. I was very disappointed as I thought this was agreed upon. I had to take a half day to do this call and I think at this point, I was sure I did not want to join this company as I had conflicting views with the interviewer as well.

      Questions d'entretien [2]

      Question 1

      Why do you want to join HubSpot?
      Répondre à cette question

      Question 2

      why do you want to leave your current company
      Répondre à cette question
      1
      avatar
      Réponse de HubSpot
      7y
      Hi there, thanks so much for taking the time to write a review and I'm sorry we missed the mark on your experience. It's definitely a balancing act to move the process along efficiently and, while we appreciate when our candidates can accommodate, it's never our intention to make the process stressful or an inconvenience to you due to scheduling. I'll be sure to share this with our team in Singapore and ensure we're being super thoughtful when coordinating interview logistics. Thanks again for the feedback, I appreciate it. -Becky

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      Great, organized, clear expectations. I found that, while the process was very corporate, they have managed to create an environment that values prospects. They know that every candidates experience matters and reflects their ethos.

      Entretien pour Customer Support

      20 mai 2024
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien difficile

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      Number of rounds with different competencies assessed by combination of team members, team manager and senior level staff. They assessed by organisational skills, technical aptitude and fit for the team.

      Questions d'entretien [1]

      Question 1

      Give an example of a time with you coached a team member,
      Répondre à cette question

      Entretien pour Customer Support

      17 oct. 2025
      Employé (anonyme)
      Dublin, Dublin
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez HubSpot (Dublin, Dublin) en avr. 2024

      Entretien

      The process started with a brief introductory phone call with an HR representative. The second stage was a practical role-play interview where I had to resolve a customer's issue using a chat simulation. I shared my screen throughout this task, using the company's knowledge base, Google, and AI tools to find a solution. The focus was clearly on my problem-solving method rather than just getting the right answer. The final stage consisted of three consecutive interviews with a hiring manager and two team leads, where they asked standard behavioral questions. The entire process was very efficient and took less than two weeks.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had to deal with a difficult or angry customer. How did you handle the situation, and what was the outcome?
      Répondre à cette question