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      Entretiens chez HubSpotEntretiens d’embauche pour Customer Support Specialist chez HubSpotEntretien chez HubSpot


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      Entretien pour Customer Support Specialist

      6 déc. 2017
      Employé (anonyme)
      Offre acceptée
      Expérience positive

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez HubSpot

      Entretien pour Customer Support Specialist

      1 mai 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien difficile
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez HubSpot en déc. 2017

      Entretien

      First up was a phone screening, at the end of which I was told I would be moving on, though not for a little over a month because there was a start date between when I initiated my application and when I would be available to start work. Super pleasant, super conversational, and lots of transparency. Next up was a phone screening with someone in a manager role, which was also laid back with no especially hard-hitting questions. Immediately following that I did a product demo via Zoom, and the materials I had been sent to help me prepare for this allowed me to proceed without too much difficulty. It's probably best to spend some time just playing around in the software beyond what you need to do to complete the three tasks you're sent in advance, but they don't expect you to be an expert. The next day I got a call that I'd be moving on to the last round, which consisted of three Zoom interviews. I also got useful feedback from the last round to help me succeed in the final round. These last three interviews were scheduled a few weeks out, which again was just because I applied months before I could start and there wasn't a rush to get me through the process. They were all really conversational and the interviewers were all incredibly honest about their experiences at HubSpot and what to expect from this role. After these interviewers I was re-sold on life at HubSpot, and 2 days later got a call saying they were extending me an offer. All in all, this was an extensive interview process given the position, but it was as pleasant as an interview process can be and loaded with feedback and reliable communication.

      Questions d'entretien [1]

      Question 1

      Tell me how you work with someone who is not motivated to learn or change?
      Répondre à cette question
      14
      avatar
      Réponse de HubSpot
      8y
      So sorry for the delayed follow up here - thanks so much for taking the time to write a review and I'm so appreciative that you called out the team's transparency and honesty throughout the process. Our whole process is designed to be challenging (so there's definitely prep involved), but also to make you feel comfortable and that you can be yourself. Sounds like our team succeeded here and we're thrilled that you're joining us - welcome to HubSpot! -Becky

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez HubSpot

      Entretien

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entretien pour Customer Support Specialist

      22 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 4 semaines. J'ai passé un entretien chez HubSpot en avr. 2026

      Entretien

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.

      Entretien pour Customer Support Specialist

      12 sept. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez HubSpot

      Entretien

      Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.

      Questions d'entretien [1]

      Question 1

      Why do you want to join HubSpot?
      Répondre à cette question