The phone interview they ask you questions like how long you've been in customer service, let you know the hours the posting is for, and ask what your desired salary is. The second phone interview is the behavioral assessment, but I never made it to that part because I realized the hours would not work for me. (The hours on the posting were different from the hours they needed)

The first interview went off without a hitch. I had done some research and had reviewed the materials they gave me to go over. They wanted me to fill out the background and credit check info and review materials more, which I did. over the course of two weeks I had dedicated approximately 8-10 hrs of study time for a position I wasn't even given. Second interview came around and the interviewer had the rudest attitude. they first asked me about my current job which I couldn't disclose full details of being medical industry related. They chastised me for not giving specifics. Then they asked me about the Series 7 and 63 exams, to which I explained the requirements of and subject matter; they insinuated I hadn't reviewed any material at all and told me to contact them to retry the interview when I was "actually prepared." Swell company, but they need someone else interviewing.