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      Fidelity Investments

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      Recherches associées: Avis sur Fidelity Investments | Offres d’emploi chez Fidelity Investments | Salaires chez Fidelity Investments | Avantages sociaux chez Fidelity Investments
      Entretiens chez Fidelity InvestmentsEntretiens d’embauche pour Customer Service Representative chez Fidelity InvestmentsEntretien chez Fidelity Investments


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      Entretien pour Customer Service Representative

      3 mai 2022
      Candidat à l'entretien anonyme
      Cary, NC
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez Fidelity Investments (Cary, NC) en avr. 2022

      Entretien

      The actual interview process went great. I was offered the position, received the signed offer, fingerprinting, drug test all before the background check was complete. The background process seemed flawless, and I was approached with four inquiries about my credit, and eventually another with previous position (they requested a copy of the offer letter from ten years ago...which I was able to produce amazingly..who keeps those) Finally, I received the Welcome to Fidelity Email with video. I received the getting started with WorkDay, User name and password, start date.... And then, I as I am trying to discover where I show up for training, or will it be remote, (9 days before the start date at this point, and had given my notice to my employer upon receiving the Welcome to Fidelity) I received a phone call that the the background check came back and they were rescending the offer. I could not believe it. As it turned out, all the information I was supplying to Background, was not getting delivered to the one who decides, and it appeared I was not being cooperative. No accountability for the background firm, and Fidelity is just spinning their wheels. Very unimpressive. The whole ordeal created a negative for what could have been an awesome experience. Fidelity lost out on an awesome employee match. They have ALL your information and know everything about your life, with no desire to work for the company. Very invasive feeling that ended up in denial. Would not recommend to anyone, except a fresh high schooler, as everyone I know has experienced life.

      Questions d'entretien [1]

      Question 1

      Tell me a time you had to deal with a difficult customer, how did you handle it and how did it end.
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Fidelity Investments

      Entretien pour Customer Service Representative

      15 févr. 2026
      Candidat à l'entretien anonyme
      Merrimack, NH
      Offre refusée
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Fidelity Investments (Merrimack, NH)

      Entretien

      Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.

      Questions d'entretien [1]

      Question 1

      How would you study for the FINRA?
      Répondre à cette question

      Entretien pour Customer Service Representative

      26 janv. 2026
      Candidat à l'entretien anonyme
      Westlake, TX
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Fidelity Investments (Westlake, TX)

      Entretien

      Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.

      Questions d'entretien [1]

      Question 1

      Describe a time you worked with a team.
      Répondre à cette question

      Entretien pour Customer Service Representative

      16 nov. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Fidelity Investments

      Entretien

      Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.

      Questions d'entretien [1]

      Question 1

      Video interview, which asked multiple behavioral questions.
      Répondre à cette question