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      Fidelity Investments

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      Recherches associées: Avis sur Fidelity Investments | Offres d’emploi chez Fidelity Investments | Salaires chez Fidelity Investments | Avantages sociaux chez Fidelity Investments
      Entretiens chez Fidelity InvestmentsEntretiens d’embauche pour Customer Service Representative chez Fidelity InvestmentsEntretien chez Fidelity Investments


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      Entretien pour Customer Service Representative

      6 déc. 2019
      Candidat à l'entretien anonyme
      Jacksonville, FL
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Fidelity Investments (Jacksonville, FL) en nov. 2019

      Entretien

      The video interview was pretty easy IF you are comfortable with selling yourself at a moment’s notice. You have to be shark and articulate yourself well. I executed this perfectly. Even then the recruiter initially didn’t want to have me move on until I convinced her she wasn’t sure I understood the seriousness of the exam? Excuse me? I graduated from college I’m pretty versed in test taking. What was interesting is when she called to follow up with me about the mini assessment the recruiter was 15 minutes late abs ASR’s if I had a different area code phone number? Are you even looking at the right scores? Unfortunately when it came down to the skills assessment apparently I was at a “mid-level” scoring range in which I would have needed to score high range. Fidelity does not take into consideration differences in test takers and in all honesty I’ve graduated from college with a high gpa. I have higher level math with great writing skills. I find it very hard to believe those scores were average and I question how results and the scoring methods used. I even wonder if those were my scores period. Without having results it opens room for bias and need I say possible discriminatory factors going back to the aforementioned information I provided. Fidelity if you’re looking for the right person you just lost out on one who could have aided in the progression of this company. Also please get your recruitment together and ensure they are providing accurate information. The series 7 and 63 I’m pretty sure does not compare to this rudimentary assessment to prove anything. Skewed information and employee recruitment processes. It’s like a small scale standardized testing assessment in order to get into the private college; even then the test taker sees their scores. Total nonsense and you miss out on bright people and ultimately better production. You did me a favor by exposing your incompetences and inequalities!

      Questions d'entretien [1]

      Question 1

      Tell us about a time you had to perform in a role or area you were not well versed in?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Fidelity Investments

      Entretien pour Customer Service Representative

      15 févr. 2026
      Candidat à l'entretien anonyme
      Merrimack, NH
      Offre refusée
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Fidelity Investments (Merrimack, NH)

      Entretien

      Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.

      Questions d'entretien [1]

      Question 1

      How would you study for the FINRA?
      Répondre à cette question

      Entretien pour Customer Service Representative

      26 janv. 2026
      Candidat à l'entretien anonyme
      Westlake, TX
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Fidelity Investments (Westlake, TX)

      Entretien

      Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.

      Questions d'entretien [1]

      Question 1

      Describe a time you worked with a team.
      Répondre à cette question

      Entretien pour Customer Service Representative

      16 nov. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Fidelity Investments

      Entretien

      Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.

      Questions d'entretien [1]

      Question 1

      Video interview, which asked multiple behavioral questions.
      Répondre à cette question