J'ai postulé via la recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien chez Fidelity Investments (Durham, NC) en janv. 2018
Entretien
Its like speed dating. You sit down and the managers rotate (or you rotate to the managers) while they ask you a bunch of questions which should all be answered in the S.T.A.R. format. They called me on the same day and offered me the job.
Questions d'entretien [1]
Question 1
I had to provide a lot of customer experience examples (answered in STAR format).
J'ai passé un entretien chez Fidelity Investments (Covington, KY)
Entretien
Interview process was easy once the interviewer showed up. Was ten minutes late and disrespectful of my time. She was unprofessional with interview questions as well. Zero stars. Would not recommend.
The interview was a zoom interview. Upon passing the initial interview, you then complete a drug test, and background check that requires you to go to an office to submit your fingerprints
Questions d'entretien [1]
Question 1
They asked me scenario based questions around different interactions I had with customers.
Very standard interview. Most Qs revolve on how you helped customers in past roles and what you can do to excel in this role. Nothing too difficult and they send you questions before hand to practice. Remember star method