Phone interview followed by an in-person interview with HR & the hiring manager. Final decision was made very quickly. However, I think brands often forget that many candidates are already brand ambassadors & loyalists, so when notifying someone that they were not a successful candidate (after spending time with you in-person in your offices), it would be much more kind & professional (in the interest of relationship building) for HR to send a personal email or pick up the phone, rather than send a form email that didn't mention the interview (only that I had applied) and wasn't even signed with a persons name, a department, or even a corporate logo. I realize that you have many candidates, but there are other (even larger global) companies out there that handle this process with a very high degree of class & respect.