J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez Citizens (Revere, MA) en juil. 2022
Entretien
The interview process was just like any other interview process. I applied on the Citizens careers website as a Bank teller. I received an email from Jamie confirming my 30 minute interview with Amira. Then I got a call from Amira Alberto who is the AVP Senior Recruiter at Citizens Bank. Amira was very professional, kind, understanding, and a nice person who interviewed me for 30 minutes. After the interview Amira said I was a strong candidate and send my resume to Erion Cela who’s the Branch Manager at Citizens Bank. Erion and the Citizens Bank team liked my resume, so he decided to invite me into an in person interview. In my opinion, I believe the interview went great. After the interview I sent Erion a Thank you letter. After a few weeks, Erion and the Citizens Bank team were impressed with my skills and experience. Then I got a call from Amira calling me with exciting news that I got a job offer at Citizens Bank!
Questions d'entretien [1]
Question 1
One of the interview questions was: “Tell me about a time when you went above and beyond for a customer?”
Thank you for sharing your experience - We're pleased to see that the process went smoothly and that you've agreed to bring your talents, skills, and experience to Citizens! Welcome aboard!
Autres retours d’entretien d’embauche pour un poste comme Bank Teller chez Citizens
J'ai postulé en ligne. J'ai passé un entretien chez Citizens
Entretien
After applying to Citizens, I received an invitation for an AI interview with a service called HireVue. The "interview" consisted of timed "games" that are essentially exercises taken from an ADHD assessment, and a series of more standard interview questions that you must answer on video and which will be scored by their AI system. I received an automated rejection email a couple days later. I have since received multiple emails from Citizens inviting me to apply for the same job they already rejected me from before ever speaking to a human being, except I can't even do that because it simply tells me I've already applied and been rejected from that role.
I applied online through the website, received an email to complete an assessment and answer questions on video. I’m waiting to hear back about an in person interview. Wish me luck.
J'ai postulé en ligne. J'ai passé un entretien chez Citizens en févr. 2026
Entretien
The do not actually interview candidates: They rely on HireVue AI, and you are required to opt-in for the AI interview process. Basically, you play a few AI-created "games" and then later answer interview questions by recording yourself as the AI platform "rates" you.
I have prior banking and retail experience, so I think I agree with others that their hiring process using AI seems flawed and felt overall uncomfortable since I was not able to 'not' proceed with the application process unless I agree to having AI rate and approve me.
Questions d'entretien [1]
Question 1
Why do you want to work for Citizens Bank?
Explain a time you worked with a difficult customer, and how you handled it?
