I was called by a Citibank recruiter, informing me of the role, and asking if I was interested. 1. Phone interview: Brief verification of entries in resume. Asked standard questions on the employee application form, such as if one is amenable to work certain hours, if one has relatives in Citibank, etc. 2. Face-to-Face Interview: Was scheduled for this interview a few days after the phone interview. Face-to-face interview was with line manager and HR manager. It was fairly straightforward; there were no standardized questions about one's experience. The HR manager led most of the interview, and his questions were able to ascertain if I was fit for the role. He was able to determine that I was the type of person who needed variety in my work, and this was something that the role they were offering will not be able to fulfill sufficiently.