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      Recherches associées: Avis sur Citi | Offres d’emploi chez Citi | Salaires chez Citi | Avantages sociaux chez Citi
      Entretiens chez CitiEntretiens d’embauche pour Customer Service Representative chez CitiEntretien chez Citi


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      Entretien pour Customer Service Representative

      3 avr. 2012
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Citi en mars 2012

      Entretien

      I applied online, then a few hours later I received an email to schedule a phone interview. I scheduled my phone interview for the next week. The phone interview was about 15minutes, he asked why I wanted to work at Citigroup and which position I was interested in. He then asked me some situational and behavioral questions and a lot of "give me a time when" questions. After that I was told I would hear some back in 5-10 days if they were interested. I received an email a couple days later to notify me that I passed the phone interview and to call and schedule an on site interview. I did and made the interview a couple days later. When you get there, you have to check in with security, they were very friendly. The interview went smoothly. He went over what the job was like and told me the expectations of it, and asked if I was still interested in it. I was asked asked of lot of "describe a time when" questions. The interview lasted about 20-25min. I was then informed that they would let me know if they are interested. I got a call back the next day with an offer and accepted it.

      Questions d'entretien [1]

      Question 1

      Name a time when you provided great customer service?
      1 réponse
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Citi

      Entretien pour Customer Service Representative

      5 janv. 2026
      Employé (anonyme)
      Meridian, ID
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Citi (Meridian, ID)

      Entretien

      General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.

      Questions d'entretien [1]

      Question 1

      Explain a time you had a disagreement with a coworker and how did you handle it.
      1 réponse

      Entretien pour Customer Service Representative (CSR)

      21 nov. 2025
      Employé (anonyme)
      Dublin, Dublin
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Citi (Dublin, Dublin)

      Entretien

      Really great process for people coming out of college to get to grips with a large financial firm. There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with

      Questions d'entretien [1]

      Question 1

      Can you tell us about a difficult experience you had in college when working in a team.
      Répondre à cette question

      Entretien pour Customer Service Representative

      21 août 2025
      Candidat à l'entretien anonyme
      Taguig
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Citi (Taguig) en août 2025

      Entretien

      The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.

      Questions d'entretien [1]

      Question 1

      Tell me something about yourself.
      Répondre à cette question