J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Capita (Leeds, England) en févr. 2015
Entretien
Competency based interview with two people asking for specific examples to support "excellent customer service", "teamwork", "going above and beyond" etc. There was a panel of two people asking alternate questions whilst the other wrote the answers down.