J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez CIBC (Toronto, ON) en août 2023
Entretien
The interview process was not hard. There were general questions and the interviewers were really nice. There were two interviewers who took my interview and before going to the bank and having an interview I also had an HR interview round.
Questions d'entretien [1]
Question 1
How do you think your previous experience has shaped you for this role? Why do you think you are a good fit for this role?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc