J'ai postulé via un recruteur. J'ai passé un entretien chez CIBC
Entretien
IT WAS GOOD AND I WAS A BIT NERVOUS AT FIRST AND THEN I RELEASE MYSELF. the branch manager and counter manager are nice this helps me a lot. And it was my first time interviewed with bank so I prepared a lot.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc