J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez CIBC (Toronto, ON) en oct. 2020
Entretien
nice interviewer, easy questions, about 1h. asking why CIBC;introduce yourself;describle a situation which shows team work; describle how you deal with unexpected situations and some unfriendly customers; if your best friend and co-worker did something hurt the benefits of company, what you gonna do
Questions d'entretien [1]
Question 1
why CIBC;introduce yourself;describle a situation which shows team work; describle how you deal with unexpected situations and some unfriendly customers; if your best friend and co-worker did something hurt the benefits of company, what you gonna do
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc