J'ai postulé en personne. J'ai passé un entretien chez CIBC (Edmonton, AB)
Entretien
Online or In person application, followed by a telephonic round. Then there was an In person interview with Manager and Senior Manager. Telephonic round went for about 30 minutes and in person interview went for about an hour.
Questions d'entretien [1]
Question 1
What are your career goals?
Tell us about a time you faced rift with your colleague?
J'ai postulé en ligne. J'ai passé un entretien chez CIBC (Moncton, NB) en juin 2026
Entretien
There was an initial screening interview with an HR rep, then a second interview with one two of the branch managers, and then a final call with a third branch manager
Questions d'entretien [1]
Question 1
Describe a situation where I faced a difficulty in customer service and how I worked through it, asked about the commute, asked what type of banking I use
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc