J'ai postulé en ligne. J'ai passé un entretien chez CIBC (Vancouver, BC) en févr. 2018
Entretien
I went to a CIBC career open event had a short 10mins interview. They phoned me the next day to schedule an in-person interview. The interview was okay, manager was nice and commented my interview was pretty strong but they have a few other candidates that needs to be interviewed. Phoned me in the next day and said they picked another more experienced candidate and said to put my application to another branch.
Questions d'entretien [1]
Question 1
Gave me a paper clip and tell me to sell it to CIBC.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Questions d'entretien [1]
Question 1
How would you approach on specific customer problem etc