Le processus a pris 1 jour. J'ai passé un entretien chez CIBC (Hamilton, ON) en janv. 2012
Entretien
Most questions related to customer service and meeting/exceeding goals.
(1) Tell me a time when you went above and beyond the call of duty.
(2) Tell me about a time when you made a mistake, how did you deal with it.
(3) What does customer service mean to you?
Questions d'entretien [1]
Question 1
Describe a time when you faced a conflict with fellow colleagues. How did you deal with the conflict?