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      Fait partie de Air France

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      Recherches associées: Avis sur BlueLink | Offres d’emploi chez BlueLink | Salaires chez BlueLink | Avantages sociaux chez BlueLink
      Entretiens chez BlueLink Entretiens d’embauche pour Customer Service Representative chez BlueLink Entretien chez BlueLink


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      Entretien pour Customer Service Representative

      25 juin 2021
      Employé (anonyme)
      Santiago
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez BlueLink (Santiago) en mai 2019

      Entretien

      I applied online for a position in the Santiago, Chile branch. The first contact was an email asking me to come in for a test. This was a group event, we filled in a written test in Spanish which covered logic questions and a personality assessment. There was also a good deal of writing. Later I received and email notifying me that I had passed the first stage, and giving me instructions to go to a language institute across town to take an assessment in the 2nd language (I was hired for Spanish and English, but because the job was in Chile, English was considered to be my 2nd language. Other people were hired to work in Spanish and French). The written test was simple, but confusing for me as a native speaker of English and former English teacher, because it had at least one error and a couple of things that didn't quite make sense. There was also a recorded, spoken English test, but the directions were not explained. I was just told we would do some 'scenarios'... so again, even as a native speaker I wasn't quite sure what was expected. Also it was awkward because a non-native English teacher was evaluating the English of a native English teacher. It must have been awkward for her, too! After passing the English test, I was called in for another interview. This was a friendly sit-down chat with a senior manager and the head of HR. We spoke in Spanish, they asked me a bit about my work history and reasons for my interest in the job, then discussed the challenges and what to expect. After that, I emailed documents proving my work status in Chile, and shortly afterwards received a formal offer of employment.

      Questions d'entretien [1]

      Question 1

      What challenges have you experienced in customer service work in the past, and how have you handled them?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez BlueLink

      Entretien pour Customer Service Representative (CSR)

      7 juin 2026
      Candidat à l'entretien anonyme
      Prague
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez BlueLink (Prague) en mai 2026

      Entretien

      The process starts with an initial HR contact to complete a written test about customer service, followed by a written exchange about salary once the test is done, before the first interview. The HR contact changes mid-process without explanation, just before the interview. The interview itself starts several minutes late, the exchange remains cold and one-sided. It feels more like an interrogation than a conversation. Questions about company culture and job-related topics receive evasive answers. The only real answer given is that the company is "not toxic", which raises eyebrows. If you ask for transparency and explanation, you get the runaround. The rejection arrives in two separate emails four minutes apart, one automated and one personal, despite a prior agreement on salary and conditions. The wording of the rejection contrasts sharply with how the process actually unfolded.

      Questions d'entretien [1]

      Question 1

      Why do you apply for this position.
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      11 mai 2026
      Candidat à l'entretien anonyme
      Prague
      Aucune offre
      Expérience positive
      Entretien moyen

      Entretien pour Customer Service Representative

      23 sept. 2025
      Candidat à l'entretien anonyme
      Pyrmont
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien chez BlueLink (Prague) en août 2025

      Entretien

      At BlueLink, they really want to ensure that you have a general background of customer service and think of ways to retain customers. There are a lot of scenario-based questions, but they also want to ensure if you will be a great fit to the team.

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez BlueLink (Pyrmont) en mai 2024

      Entretien

      Apply online - You'll get the email if the application is successful - Interview over Phone (Explanation with the company benefits & working conditions etc) - Zoom Interview with hiring manager & role Play

      Questions d'entretien [1]

      Question 1

      Visa status, Salary Expectation, Previous work experience
      Répondre à cette question