The interview had 2 rounds and even though I was not in Prague, they managed to do both of them via Skype. The first round was with HR and focused rather on the formalities, to get to know the very general things about you, then description of the working position etc. The second one was with Team Leader and way more specific. He would draw you a picture, how the work actually looks like and try to calculate whether or not are you suitable for the position. At the end, you would proceed to the role-play, where he would be a customer.

Very clear and open interview. Not too many unnecessary rounds and direct questions. Company culture was discussed so at the role and what they were looking for. Experience in tourism abd/travel industry was a plus.