J'ai postulé via une autre source. Le processus a pris 3 semaines. J'ai passé un entretien chez BMO Financial Group
Entretien
1) video interview most about past experience and what is great customer service
2) phone interview with HR, all behavioural questions
3) face-to-face interview with manager, behavioural questions and scenarios
Questions d'entretien [1]
Question 1
Possible that they ask you questions in a scenario about banking practices and it is okay if you do not know the answer, its how your approach it and react to it
J'ai postulé en ligne. J'ai passé un entretien chez BMO Financial Group (Mississauga, ON) en déc. 2018
Entretien
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
J'ai postulé en ligne. J'ai passé un entretien chez BMO Financial Group (Mississauga, ON) en févr. 2018
Entretien
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez BMO Financial Group (Montréal, QC)
Entretien
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Questions d'entretien [1]
Question 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.