Everything everyone listed was VERY accurate. All the questions and what they look for that is already stated here is right on point! It also helped me prepare for the interviews immensely! I had two webcam interviews and one interview onsite in Atlanta, everything already stated about this process is very accurate. High Energy, smile, be very engaged and ask lots of questions! I should advise you to have a good 10 questions already typed up for each section. You may already get these questions answered before you have to ask them, but they love people who are engaged and very inquisitive! Questions should be for: 1. Student's who are currently in the program 2. Associate Directors of the program 3. Higher Level Executives (Directors of Program) 4. One on One Interview Questions 5. Tour of the AT&T headquarters/training building 6. Actual Retail store (store manager job preview)