J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez AT&T (King of Prussia, PA) en sept. 2012
Entretien
I first applied to three locations at once. I got a call and was asked to come in for an interview. I went to the corporate office for my first interview and it was a great experience. We talked extensively about my qualifications and my interviewer answered every question I had about the company and position in which I applied for. She told me I would hear back from one of the Store General Managers (from one of the three locations I applied for) in the next couple of days. I heard back, went in to meet with him and had a realistic job preview. This was wonderful, as it gave me insight on what to expect. Unfortunately I was not chosen for that location, but I was chosen for another. I accepted my offer, completed my drug screening as well as background check. I start training in about two weeks.
Questions d'entretien [1]
Question 1
There really wasn't any questions that I wasn't prepared to answer. Most questions were general, like best and worst customer service experiences, how did I overcome an objection? Be prepared to answer questions like that.
J'ai passé un entretien chez AT&T (Overland Park, KS)
Entretien
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez AT&T en janv. 2025
Entretien
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.