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      Entretiens chez AT&TEntretiens d’embauche pour Customer Service Representative chez AT&TEntretien chez AT&T


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      Entretien pour Customer Service Representative

      28 mars 2012
      Candidat à l'entretien anonyme
      Cerritos, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez AT&T

      Entretien pour Customer Service Representative

      30 mai 2026
      Employé (anonyme)
      Offre acceptée
      Expérience négative
      Entretien difficile
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez AT&T (Cerritos, CA) en janv. 2012

      Entretien

      After passing there online assessment tests I received a phone interview within 3 hours. I was then told I will be sched. for an interview with the recruiting human resource manager for that following Monday and to dress professional. Monday came and I went to the ATT corp offices 15 minutes early. MAKE SURE TO WEAR A SUIT AND TIE!!! This is a very professional building so you need to dress for it… I was taken up to the top floor and sat in a very nice conference room with the HR Mgr. We talked for about an hour and I asked if he is looking to take me to the next level since I was getting all the right body language from him. He said he is very impressed and will contact me next week to meet with the Store Manager. If the store manager gives the thumbs up, then it’s a go. One week passed with no call. I went to the store and introduced myself to the manager who said they had no clue about me or the position I was trying to get. Tried to call the HR Mgr and got vmail. One week later I checked the ATT site and found I was rejected for the position and it is now closed. Called some old contacts in the wireless industry I worked with in another state and found out this is the norm for ATT. They only hire young and dumb and won’t be upfront with you if they are not going to hire you. My advice… Go to the store you are looking to hire before your interview and make sure the position is still available AND introduce yourself to the store manager letting them know you are going in for the interview.

      Questions d'entretien [2]

      Question 1

      Why are you looking to work in a low paying/starting position since you have a high level of experience in this industry?
      1 réponse

      Question 2

      What is your greatest weakness?
      1 réponse

      Candidature

      J'ai passé un entretien chez AT&T

      Entretien

      You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.

      Questions d'entretien [1]

      Question 1

      How would you handle a customer complaint?
      Répondre à cette question

      Entretien pour Customer Service Representative

      19 mai 2026
      Employé (anonyme)
      Birmingham, AL
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez AT&T (Birmingham, AL)

      Entretien

      Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.

      Questions d'entretien [1]

      Question 1

      How would you handle a difficult customer?
      Répondre à cette question

      Entretien pour Account Manager

      2 févr. 2026
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez AT&T

      Entretien

      it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations

      Questions d'entretien [1]

      Question 1

      my background, my current salary, my experience
      Répondre à cette question