I had a Panel Interview after successfully passing the skills exam. The interviewers took turns asking me questions (some of them were situational questions). They asked 10 questions total. The office attire for them was business casual.

Going in you are met with a security guard who makes sure anyone that enters the building is an employee or there for an interview. The interview process was general questions, small talk, and mostly just learning your personality to see if you’d fit well within the center.