The interview was over the phone. From the very beginning of the interview the process was confrontational from the interviewer. She was short with me on every turn. She made it a point to challenge every internal certification i had achieved, saying it was so odd that someone from retail would have what it takes to do this. I was so flustered, i could barely answer the questions. Then learned she had already made her decision and was going to hire someone else. She was basically interviewing me because she was required to.