Find another pet store! - Avis employé Dog Groomer PetSmart

1,0
22 mai 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The fact that you can go to grooming academy with a 2 year contract, and a discount on dog food.

Inconvénients

The lack of support from managers, awful hours, always under staffed with an extremely high turnover rate, sudden 'policy' changes without warning, The company used to be a good place to work for, but is going downhill at a rapid rate. They care more about their 'business' than your family. They take out sales and promotions from your paycheck if you are a groomer.

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5,0
26 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good job and location nice

Inconvénients

None that I can think of

1,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Inconvénients

Employees are expected to be work-robots

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Réponse de PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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