Poor - Avis employé Technical Support Foundever

1,0
1 août 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Salary is ok for a low end job. catering facilities are ok 15p for a coffee. No strick work uniform needs to worn which is positive for me may not be to everyones taste. some of the people are pretty down to earth..

Inconvénients

Training is bad, Trainers are very poorly trained to be trainers.Toilets keep getting blocked and no spare toilets available had to use the one in the cafe across the road. No positive feedback from the management and no integration from the management..

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Réponse de Foundever
7y
We’re sorry to hear that you didn’t enjoy your time with us. We have made lots of changes to the training programmes, our toilets have been completely refurbished and we now sport some new values! We will always encourage our employees to have the conversation, no matter what their role as we believe this is a great way to build trust across the site. We hold regular events, making sure that everyone gets to engage with each other and have some fun too!

Découvrez plus d’avis sur Foundever

5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

7 week training to get a person ready to go into production.

Inconvénients

Work hours depends on clients needs. So hours may vary.

2,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Inconvénients

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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