Cloud Support Engineer - Avis employé Cloud Support Engineer SAP

1,0
23 mars 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Wonderful work colleagues Flexi hours Work from home scheme (unable to avail of it due to manager) Free food

Inconvénients

Work life balance is horrible despite flexi hours Managers are pushy and micromanage especially in Support level More responsibilities assigned without a clear picture of expectations Unreasonable performance goals Salary does not match the job requirements Bonus and Salary increase is a joke Company slogan "Tell it like it is" is a farce Double Standards

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Réponse de SAP
7y
Thank you for your sharing your feedback with us. We are sorry to learn about your overall experience within SAP. We strive to create a working environment and culture where all employees are treated with the utmost respect and equality. SAP and our HR team take allegations and feedback like you’ve documented here very seriously. We have a number of resources and channels available to employees to have a confidential discussion when experiencing issues. We’d really encourage you to avail of our resources to help address these issues, and try to find a resolution. Details about these resources can be found on our corporate portal, /go/employee-experience. If you have reason to raise a complaint, we’d encourage you to use SAP’s internal channels, where the issue(s) you have raised will be reviewed and addressed thoroughly. We understand that the continuous pace of change and the global operating environment requires adaptability and flexibility. At SAP we strive to ensure that we offer flexible work practices to balance those demands and we have multiple platforms for learning and development across all areas of the business which can be undertaken by all employees in conjunction with the working schedules. We’re committed to living our core values and “How We Run” behaviors including “Telling it like it is”. Using a platform like Glassdoor for employee and candidate feedback enables transparency We take feedback on Glassdoor very seriously and we see it as an opportunity to help us better understand areas that our employees feel we can improve on. Thank you again for sharing your review.

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5,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, full of opportunities to learn and support.

Inconvénients

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Inconvénients

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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