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      Foundever

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      Avis sur Foundever

      Ageism in AARP program under Foundever - Avis employé AARP Customer Service Representative Foundever

      1,0
      1 sept. 2023
      Aarp customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A few paid holidays. Had not been offered through Alpine Access/Sykes Enterprises/Sitel Group who previously were the companies handling the AARP program that employed me since 2015.

      Inconvénients

      Older workers in the AARP Chat program started being targeted and let go. From nowhere there were complaints and accusations and harassment. Constant 1:1s. Verbal and then written warnings with termination within a couple of weeks. Welcome you to listen to recorded sessions, Issues finding out about last paycheck.

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      Réponse de Foundever
      2y
      Thank you for your feedback on your experience with Foundever. The employee experience within our organization is very important. We appreciate your advice on listening to the conversations; it is a great way for our teams to understand the agent experience and offer opportunities for coaching and improvement. If you have specific questions about your employment and/or additional detailed feedback you want to provide to our Human Resources department about your time with the team, please contact us at na.hr@foundever.com or 1+(866)430-0052. Thank you, Jasmin, Community Marketing, Foundever

      Découvrez plus d’avis sur Foundever

      5,0
      29 mai 2026
      Financial representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      7 week training to get a person ready to go into production.

      Inconvénients

      Work hours depends on clients needs. So hours may vary.

      2,0
      6 juin 2026
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work at home is the only pro

      Inconvénients

      The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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      Recherches associées: Offres d’emploi chez Foundever | Salaires chez Foundever | Avantages sociaux chez Foundever | Entretiens chez Foundever
      Avis sur FoundeverAvis pour AARP Customer Service Representative chez FoundeverAvis sur Foundever