RECEPTIONIST

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.
As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose:

To provide a high-quality experience for students, staff, and other customers who contact the College in person, via email and over the phone, and to provide efficient administrative support as required.

Duties and responsibilities:

• Greeting visitors on arrival, announcing, and directing them to the agreed waiting point.
• Answering the switchboard and directing calls to the correct staff members or departments.
• Taking messages and distributing them to the correct staff members timeously.
• Complete any other related administrative duties as may be required such as: updated records of office expenses.
• Accounts assistance such as records of payments and handling petty cash.
• Scanning, photocopying etc.
• Ensuring reception area is always kept clean and tidy by managing the on-site cleaning staff.
• Assisting with events planning.
• Ordering consumables and equipment for the office including stationery, furniture etc.
• Offer and serve beverages for clients on arrival.
• Adhere to required health and safety protocol requirements.
• Always maintain professionalism.
• Attend to Adhoc special requests.

Minimum Requirements:

• Grade 12/ Matric.
• Higher certificate or equivalent in office administration would be ideal.
• 1-2 years’ experience as a receptionist/ administrator
• Experience within a higher education institute is preferable.
• Computer literate.

Key Competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Working Hours:

Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.