Meet iQor CXBPO™ at Customer Contact Week Las Vegas! June 9–12 | Caesars Forum | Las Vegas | Booth #1624 Join us at the world’s largest customer contact event to discover how we blend 25+ years of global CX expertise with AI-powered solutions that grow, retain, and optimize customer relationships. With a track record of driving performance for 200+ leading brands, we’re ready to help you elevate your CX strategy. Visit our booth and book time with our team to explore personalized solutions that deliver real results.
Customer experience is being redefined by intelligence, not just automation. iQor CXBPO™ and OpenAI are transforming CX with AI that adapts, predicts, and drives growth. With real-time insights to continuous learning, we’re helping brands stay ahead of customer expectations (and the competition). Explore how smarter CX starts here: www.iqor.com/openai
Tomorrow’s the day! iQor CXBPO™ is heading to IUCX 2025 in Phoenix, and we want to meet you. Book time with Vice President of Global Sales Gail McLaughlin Toti and discover how our AI-powered CX and strategic outsourcing solutions can help your utility brand: - Reduce cost-to-serve - Improve customer satisfaction - Maximize efficiency from meter to cash Let’s get your CX transformation conversation on the calendar:
A heartfelt thank you to everyone who joined us for iQor Qares’ 8th Annual Charity Golf Tournament! Your kindness and generosity continue to uplift iQor CXBPO™ employees and their families worldwide who are facing financial hardships due to unexpected, life-changing events. Whether helping rebuild after natural disasters or offering support during medical emergencies, your contributions bring real hope and relief when needed most. Want to make a difference year-round? Visit the iQor Qares website to learn more.
Real-time CX is here — powered by iQor CXBPO™ + OpenAI. We’re transforming how brands understand and optimize customer experiences through: • Real-time interaction analytics • Instant sentiment detection • Faster first call resolution • Proactive issue prevention With AI-enhanced insights at your fingertips, CX teams move faster, resolve smarter, and deliver better outcomes at scale. The future of CX is now. Don’t get left behind.
The countdown is on for #OWS25, and iQor CXBPO™ is excited to join the world’s top sourcing and CX leaders at IAOP’s premier global event. Meet the team attending: Vice President of Global Sales Doreen Gossage Senior Vice President, Corporate Optimization/Shared Services Mark McDermott From AI-powered recruiting and generative knowledge tools to smarter training and performance optimization, we bring CX innovation that delivers real results. Let’s connect to explore how we help brands turn technology into long-term customer loyalty and operational excellence. Book time with our team:
At iQor CXBPO™, we know that great customer experiences start with empowered people. That’s why we’re excited to bring our expertise — and our people — to Reuters Events Customer Service & Experience West 2025. Meet the iQor team attending this year’s event: Vice President of Business Development Christina Morris Director of Customer Success Alexandra Salazar We’re passionate about leveraging innovative training, AI-powered tools, and strategic performance management to help brands grow loyalty through empowered, high-performing teams. Book time with us to explore how we can partner to elevate your CX and drive meaningful results.
AI is changing CX — and we’re leading the way. We’re collaborating with OpenAI to redefine what’s possible in customer experience. From predictive analytics to real-time sentiment detection and next-gen NPS without surveys, our secure AI-powered solutions deliver the insights CX leaders need to make smarter, faster decisions at scale. Let’s talk about how AI can transform your CX:
We’re redefining how AI powers customer experience. By integrating OpenAI ’s cutting-edge models into our infinityAiQ™ platform, we’re unlocking real-time analytics, automation, and insights that help CX leaders move faster and smarter. From scalable enterprise solutions to certified AI experts optimizing CX strategies, we’re delivering measurable outcomes and intelligent results. Explore the AI advantage:
Ready to reimagine your CX strategy? Let’s talk at IAOP #OWS25! Join iQor CXBPO™ at the premier global event for outsourcing, sourcing, and business services leaders — where AI, automation, impact sourcing, and digital transformation take center stage. Our CX solutions fuse AI-driven recruiting, next-gen training, and real-time performance insights to power customer loyalty and operational excellence. Book time with our team to explore how we help CX leaders like you turn innovation into impact.
