Calvin (our Head of Security and New Products) recently enjoyed a day of golfing at the Royal Cinque Golf Club. The club was absolutely thrilled with the sleek new roller shutters we installed in their revamped pro shop and generously gave us a few tee times in return. We jumped at the chance to organise a mini-Secom Physical Golf Day and invited some of our regular clients to join in on the fun. The two teams of three played a lively Texas scramble format. In this game, everyone tees off, the best drive is picked, and everyone plays from that spot. This exclusive club, known for having hosted the Open, provided an incredible setting for the day. Despite some fierce winds, the lower-handicap players played spectacularly and clinched victory with an impressive score given the conditions. Everyone had a blast, and we’re already excited about the possibility of hosting this event again, maybe at a different course next time! Thanks Calvin and team!!
Our SECOM Scottish installation van has conquered the northernmost reaches of the UK! After a successful project in Lerwick, Shetland, it's now setting sail for Aberdeen on the overnight ferry. #SECOMSpotted
As the Regional Sales team continues to perform at a high level and focus remains on delivering the best solutions and service to our customers, we saw the fruits of their commitment and hard work deliver an exceptional performance in June with three of the team surpassing and joining the £100K club, all of whom having achieved this status previously. Any of our sales team who exceed over £100k worth of orders in a month, will join the £100k Club and receive a spirit of their choice from their manager. Congratulations go to, Matt, Steve and Jim, with Jim also achieving consecutive £100K months having done the same in May! 👏🏆
At Secom, we are proud to invest in our staff and our goal of delivering exceptional customer service. In line with this commitment, over the past few months, we have been running comprehensive customer service training through our HR partner Croner. The sessions are engaging and interactive day-long courses, that cover all aspects of customer service, including: Effective communication skills Handling customer inquiries and complaints Building rapport with customers Problem-solving techniques Managing difficult situations Understanding customer needs and expectations Delivering consistent service excellence All of our staff members are attending this course, as we recognise the importance of everyone understanding the significance of customer service. We understand that delivering excellent internal customer service is just as crucial as providing outstanding external customer service. Thank you to the team for the fantastic sessions delivered so far. Let's work together to continue putting our customers first 👏
We're proud to announce that Wayne Benham is our new UK South Service Support Manager! With 28 years of expertise and a deep understanding of our customers, he's the perfect fit.
Join us on August 1st for Cycle to Work day! 🚲 Cycling to work not only boosts your fitness and mental well-being but also helps reduce your carbon footprint and save money. Ensure your bike is in good condition, wear safety gear, plan your route, and stay hydrated. Let's pedal towards a healthier lifestyle and a greener planet together!
At SECOM, we understand the importance of taking time for yourself. This International Self Care Day, we encourage our team and community to prioritise well-being, reduce stress, and embrace a healthier, happier lifestyle. Remember, self-care isn't a luxury; it's a necessity. #InternationalSelfCareDay
For the fourth consecutive year, SECOM is proud to announce its inclusion in the Forbes Global 2000 list for 2024 as one of the World's Largest Public Companies. SECOM Co., Ltd. was established in July 1962, as Japan's first security company. Today, SECOM operates across 3 continents and 18 countries, serving over 3.6 million customers, employs over 70,000 people, and provides safety and security globally. Being included in this year's Forbes list is an incredible achievement, highlighting SECOM's values and accomplishments as it continues to grow, and demonstrates our commitment to providing peace of mind to our customers 👏🪪🔐 hashtag#SECOM hashtag#Forbes hashtag#ForbesGlobal2000
Terry, our General Manager for UK South Service, has recently celebrated 31 years working at SECOM! Alongside Terry, his son, Sean, celebrates his 9 year anniversary at SECOM. It is fantastic to be able to celebrate both Terry and Sean, for their commitment to SECOM and the hard work they have put in over the years. Congratulations both 🔐👏 Here is a photo of Terry and his mentor Derek, during Terrys early years at SECOM, and another of Terry and Sean.
SECOM's Commercial Director, Alan Blake and Technical Director Dan Wilkinson attended Eagle Eye Networks & Brivo 2024 European Cloud Summit, during which both companies and guest speakers shared their innovative roadmap and insights. Alan commented “Cloud in security will increasingly play a part in the electronic security space, to the point where On Premises hardware will largely become a thing of the past in the same way analogue systems were replaced with IP. In an age where cybersecurity, GDPR, NIS2 and environmental considerations are more and more important to end users, cloud will become the obvious solution. SECOM’s customers will soon be able to benefit from OpEx centric models, which will alleviate the need for capital budgets and lifecycle replacement, also benefiting from lifetime equipment warranties and reduced cost installations.
