Pro-Demnity is hiring a CX Specialist! Drive client-centric initiatives, optimize customer touchpoints, support journey mapping, and manage CX improvement plans. Collaborate across teams, analyze data, and champion best practices to enhance client satisfaction, effort and loyalty. Read the full job description at https://brownconsulting.ca/client-experience-specialist/ and apply by October 6, 2025 with your CV and cover letter (PDF) to Brown Consulting: rochelle@brownconsulting.ca.