Local high-tech company named a top place to work in Boston Globe survey
CallMiner was named a Boston Globe Media Top Place to Work in Massachusetts (again)! 🎉 “Business success is built on the foundation of a strong, inspired team. At CallMiner, we embrace diverse perspectives, practice radical candor, and build trust through transparency, because we know collaboration makes us stronger,” says Jeff Gallino, CallMiner’s CEO and founder.
CallMiner has acquired VOCALLS, a leading voice-first conversational AI and automation platform. 🚀 Together, CallMiner and VOCALLS are transforming contact center efficiency and CX scalability, helping organizations embrace customer service and CX automation, better understand what to automate, and identify areas of opportunity and improvement in automation workflows. “With VOCALLS, we’re building on our mission to not only transform how businesses understand and gain insights from customer conversations, but also how businesses handle and automatically resolve those interactions through efficient and effective conversational AI capabilities,” said Jeff Gallino, CEO and founder, CallMiner. Artem Markevich, CEO and founder, VOCALLS continued, “Together, we’re poised to create a unique offering that empowers modern enterprises to seamlessly embrace automation, informed by what is actually happening in their contact centers.” Learn how CallMiner and VOCALLS are leading the future of CX automation. https://lnkd.in/eqSAk_Tt
