For Co-CEOs Max Schwendner and Michael Clifton, leadership means stewardship—guiding with purpose, empowering accountability, and creating space for people to grow. Hear how that mindset is shaping Alorica from the inside out on The Culture Leaders Podcast. Listen here: https://bit.ly/3JAWsUJ
Ever feel like you’re giving 110% to everything? You’re not alone. In Double Take, Co-CEOs Michael Clifton and Max Schwendner share what they’ve learned about channeling effort where it counts most—and why working smarter (not harder) is key to lasting growth. Tune in and refocus your drive: https://lnkd.in/d7dNhFAV
What started as one grant has grown into 10 years of impact, $10 million raised, and more than 15,000 grants awarded. We’re proud to celebrate a decade of Making Lives Better with Alorica (MLBA)—the only global, employee-led nonprofit where local Chapters decide exactly where 100% of funds raised are donated. Whether it’s helping with medical or funeral costs, providing relief after disasters, or volunteering side by side in our communities, MLBA provides critical support when it’s needed most. It’s truly the heart of who we are. To learn more or make a donation, visit www.livesbetter.org.
We’re beyond excited to be named CallMiner’s Customer-Focused Brand of the Year! Together with CallMiner, we’re transforming how brands connect with their customers—using automation, data, and real-time insights to elevate every interaction.
To be an Alorican means being Connected, Bold, Relentless, and True. These aren’t just our Core Values—they define who we are. It starts at the top, extends across the globe, and creates real impact in our communities. The difference we make around the world is what sets us apart.
Big win at hashtag#CCWVegas! Alorica has been named Customer Management Practice Best of the Best for Employee Experience—a recognition of our people-first, tech-enabled culture where 100,000+ employees thrive. With record-high eNPS, double-digit drops in attrition, and 30% global workforce growth, the impact is undeniable. Our industry-leading EX strategy blends digital tools, real-time support, career development, wellness programs, and community engagement to empower teams from day one. Because when you bet on your people, everyone wins—and the ripple effect inspires innovation, drives performance, and builds loyalty from the inside out. Read more here: https://bit.ly/4l6AS7H
This Pride Month, our Latin America & Caribbean TIDE team hosted a powerful global Real Talk session that brought together panelists from across the world to share their personal journeys, advice for allies, and what it truly means to take pride in who you are. Co-CEO and TRUE+ Connection Club (Alorica's LGBTQ+ Employee Resource Group) Executive Sponsor Max Schwendner joined the conversation, reinforcing our commitment to building a culture of inclusion. These TIDE Real Talk sessions are more than just conversations—they’re safe spaces where Aloricans can connect, learn from one another, and celebrate the power of authenticity. We’re proud of every Alorican who shows up as their true self and of those who help create an environment where everyone feels seen, valued, and supported. Happy Pride Month!
Making Lives Better with Alorica (MLBA) is celebrating 10 years of impact, and in our latest newsletter, you’ll see why. 💙 As one of the original employee-led corporate nonprofits in our industry, MLBA empowers our people to support one another through life’s toughest moments—covering medical expenses, rent, utilities, funeral costs, crisis relief and more. It’s a lifeline when there’s nowhere else to turn, and a way to build purpose and connection beyond the workday. Check out what we’ve been up to: https://bit.ly/4n7MMA4
It’s Alorica’s 26th birthday, and we’re celebrating the people who make it all possible! From day one to today, it’s your hard work, passion and dedication that have shaped who we are. Thank you for making Alorica a great place to work and grow. We wouldn’t be us without you. Here’s to being hashtag#AuthenticallyAlorica and to many more milestones ahead!
Another Great Place to Work® certification for Alorica. Can you guess which country earned this top honor? It’s the one with an industry-leading eNPS of over 90%; the home of Alorica IQ—our lab for building AI-powered, insight-led solutions; and the region that expanded its workforce by 50% in 2024 alone. It’s India! We’ve always known it’s a great place to work, and now we have the badge to prove it. This recognition is especially meaningful because it’s based on feedback from our own people. A big shoutout to our teams in India for making this possible. Keep on growing and glowing!
