Thank you so much for leaving a review following your interview experience! I'm happy to hear that you enjoyed your call with me! Interviewing can be a stressful experience and I do what I can to make it an enjoyable experience for candidates. I appreciate learning that you didn't hear back following your interviews with a final decision. It is my intention to provide a prompt decision to each candidate we consider. I will review our system to ensure this communication is not missed going forward. Regarding our NOC/Tech Support team, we're excited to share that we've added multiple tech savvy team members to the group recently. The team is growing and coming together nicely! I hope you'll keep in touch! Best of luck with your job search!