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Thank you for sharing your feedback. We sincerely apologize for the experience you described regarding the interview process. We understand how important timely communication and feedback are, and we genuinely strive to ensure all candidates feel valued and informed throughout their interaction with us.
It appears that there may have been a miscommunication, as your interview process was handled by an external recruiter. While this does not absolve us of responsibility, we are actively working to ensure that all parties representing our company uphold the same standards of communication and professionalism that we commit to internally.
Please know that we are taking your feedback seriously. We are reviewing our processes with external recruiters to prevent such situations in the future and ensure a more seamless experience for all candidates.
We appreciate your candid feedback and are committed to making improvements. Your insights are invaluable in helping us improve.
Thank you again for bringing this to our attention.