Hi there 👋 We're terribly sorry your experience was not up to our standards. We agree that it is not okay to leave a candidate hanging. With the absence of our colleague, it seems that some applications were accidentally overlooked and we didn't handle the handover as well as we would've liked to. We're sorry you got caught in the middle! We've since learned from the experience and we will make sure this doesn't happen again. See you again soon?